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Constellation

Terms of Service

Version 1.0, February 2025

1. Master Service Agreement

This Master Service Agreement (the “Agreement”) is an agreement between Macrocosmos Ltd. (“Macrocosmos”) with address at 22 Chancery Lane, London, WC2 1LA, United Kingdom, and you or the entity you represent (“Client”). This Agreement takes effect when you sign up to any Macrocosmos Service (as defined below), or, if earlier, when you access or use the Macrocosmos Services (the “Effective Date”). If you are using the Macrocosmos Services on behalf of an entity, you represent to us that you are lawfully able to enter into this Agreement on behalf of that entity.

1. Macrocosmos Responsibilities

1.1 Provision of Services
Macrocosmos will make the services detailed in this Agreement or otherwise offered on Macrocosmos’ platforms (collectively, the “Services”) available to the Client in accordance with the provisions of this Agreement and any applicable Service Level Agreement (“SLA”). The Services may include, but are not limited to, decentralized AI software, web scraping tools, data insights or analytics, Bittensor subnet operations, and any other related products or platforms Macrocosmos offers.

1.2 Monitoring & Compliance
Macrocosmos shall have the right, but not the obligation, to monitor the Client’s use of the Services for billing purposes, quality assurance and/or to verify that there is no misuse or network abuse. Macrocosmos may share the Client’s relevant information with any authority in case of a complaint, investigation, or lawsuit, if Macrocosmos determines that it is necessary to comply with any subpoena, judicial, regulatory or governmental requirement, or order.

1.3 Compliance Review
Certain Services may be subject to Macrocosmos’ successful completion of a compliance review process of the Client, which may include Know Your Client (“KYC”) checks, video calls, or other measures that Macrocosmos deems necessary to approve the Client’s use of the Services. The Client will cooperate with Macrocosmos and provide any information reasonably required as part of this compliance review.

2. Temporary Suspension

Macrocosmos, at its sole discretion and at any time, may suspend the Client’s right to access or use the Services immediately upon notice if Macrocosmos determines that:

  • The Client’s use of or registration to the Services:
    1. Poses a security risk to Macrocosmos or its Services or any third party,
    2. May adversely impact Macrocosmos or any of its clients or users (including by causing a user to be blocked from certain websites, networks, or services),
    3. May subject Macrocosmos, its affiliates, or any third party to liability or is in breach of any applicable laws or regulations,
    4. May be fraudulent, or
    5. May disparage or devalue Macrocosmos’ reputation or goodwill.
  • The Client is in breach of this Agreement, including if the Client is delinquent on payment obligations.
  • The Client has violated any of its representations and warranties under this Agreement or any other representations and warranties provided to Macrocosmos associated with the Client’s use of the Services.

3. Client Warranties and Representations

3.1 General

  1. Legal Age & Authority
    The Client is aware that the Services may only be used by individuals at least 18 years of age (or the legal age allowed in the applicable jurisdiction). To the extent the Client is an individual, the Client represents and warrants that it meets this requirement. The Client also represents and warrants that, if acting on behalf of an entity, it has the authority to enter into this Agreement.
  2. Data Protection
    If the Client’s use of the Services involves any personal data intended to be processed by Macrocosmos as a “processor” (as defined under relevant data protection legislation), such processing will also be subject to the applicable Data Protection Addendum.
  3. Responsibility for Actions
    The Client will be solely responsible for any actions performed by or on behalf of the Client using the Services.
  4. Account Security
    The Client is responsible for protecting its username, password, API keys, or other credentials to the Services. The Client may not share account privileges with anyone or knowingly permit any unauthorized access. Accounts found to be shared or misused may be disabled.
  5. Lawful Use
    The Client shall not use the Services in violation of applicable laws or regulations or any third-party rights (including intellectual property rights), and shall not use the Services in any manner other than as stated in the intended use case provided to Macrocosmos, if such a use case was requested and approved.
  6. Acceptable Use Policy Compliance
    Without derogating from the generality of the above, the Client agrees to comply with Macrocosmos’ Acceptable Use Policy (“AUP”), as may be amended from time to time.

3.2 Specific Terms for Proxy or Web Scraping Services
Where the Client utilizes any web scraping, proxy, or similar data-gathering functionality offered by Macrocosmos, the Client additionally warrants, represents, and covenants that it shall not:

  1. Use the Services to distribute or transmit viruses, malware, spyware, or any computer code designed to interrupt, hijack, destroy, limit, or adversely affect the functionality of any software, hardware, network, or telecommunications equipment.
  2. Cause any network resource to become unavailable to its intended users, including via “Denial-of-Service (DoS)” or “Distributed Denial-of-Service (DDoS)” attacks.
  3. Distribute unlawful content or encourage unlawful activity.
  4. Cause damage or service disruption to any third-party computers or services.
  5. Engage in any activity that competes with Macrocosmos’ Services, or assist any other party to do so, without express written authorization.
  6. Resell the Services, in whole or in part, without Macrocosmos’ prior written authorization.
  7. Copy, decompile, reverse engineer, disassemble, or attempt to derive the source code of the Services, or map IP addresses or system architecture used by Macrocosmos, without Macrocosmos’ prior written approval.

3.3 Specific Terms for Data Services (e.g., AI Insights, Datasets, Tools)
When using Macrocosmos’ data-related Services or insights:

  1. The Client shall not distribute, transmit, reproduce, publish, license, transfer, or sell any data or output from the Services to offer a similar or competitive product.
  2. The Client must comply with all applicable laws, including data protection and privacy laws, when incorporating any publicly or privately sourced data into its own systems.

4. Consideration

4.1 Subscription Fees & Payment
Following any free trial period (if granted), the Client must enter a valid payment method as a condition for further use or access to the Services, at the consideration stated in the Client’s dashboard or a specific insertion order, statement of work, or other applicable documentation (the “Subscription Fees”). Unless expressly stated otherwise, Subscription Fees are non-cancelable and non-refundable.

4.2 Currency & Taxes
All payments under this Agreement shall be made in UK Pounds Sterling (GBP) unless otherwise agreed in writing. Prices are exclusive of any taxes, levies, or duties. The Client is responsible for payment of all such applicable taxes or fees.

4.3 Invoicing & Late Payment
Client consents to receive electronic invoices and receipts. If the Client fails to make timely payment, Macrocosmos reserves the right to suspend the Client’s access to the Services and to recover any associated costs of collection, including attorney’s fees.

5. Confidential Information

5.1 Definition
“Confidential Information” means all information disclosed by one party (“Disclosing Party”) to the other (“Receiving Party”) in connection with this Agreement, in any form, that is identified as confidential or that should reasonably be understood to be confidential. This includes but is not limited to: trade secrets, technical or financial information, roadmaps, product designs, algorithms, software code, prototypes, customer lists, and any materials labeled as “confidential.”

5.2 Receiving Party Obligations
The Receiving Party agrees to:

  1. Use the Confidential Information solely for the purposes set forth in this Agreement.
  2. Protect the Confidential Information using at least the same degree of care it uses to protect its own confidential or proprietary information, but no less than a reasonable standard of care.
  3. Not disclose Confidential Information to any third party except to employees, consultants, or agents who need to know such information and are bound by confidentiality obligations at least as protective as those in this Agreement.

5.3 Exclusions
Confidential Information does not include information that:

  1. Was rightfully received from a third party with no obligation of confidentiality,
  2. Was already known to the Receiving Party without restriction before disclosure,
  3. Becomes publicly known through no wrongful act of the Receiving Party, or
  4. Is independently developed by the Receiving Party without reference to the Disclosing Party’s Confidential Information.

5.4 Legal Disclosure
The Receiving Party may disclose Confidential Information if required to do so by law, regulation, or court order, provided that it promptly notifies the Disclosing Party (where permitted) and cooperates in any attempt to seek a protective order or minimize such disclosure.

6. Disclaimer of Warranties

MACROCOSMOS PROVIDES THE SERVICES “AS IS” AND “AS AVAILABLE,” WITH NO WARRANTIES WHATSOEVER. TO THE FULLEST EXTENT PERMITTED BY LAW, MACROCOSMOS DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. MACROCOSMOS DOES NOT WARRANT THAT THE SERVICES WILL BE CONTINUOUS, UNINTERRUPTED, OR ERROR-FREE.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MACROCOSMOS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS OR REVENUE, WHETHER IN CONTRACT, TORT, NEGLIGENCE, OR OTHER LEGAL THEORY, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. MACROCOSMOS’ AGGREGATE LIABILITY UNDER THIS AGREEMENT FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT OF FEES ACTUALLY PAID BY THE CLIENT TO MACROCOSMOS IN THE ONE (1) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

8. Indemnification

The Client will defend, indemnify, and hold harmless Macrocosmos from and against any claim, demand, suit, or proceeding brought against Macrocosmos by a third party arising from or related to:

  1. The Client’s breach of this Agreement, any representations, warranties, or obligations.
  2. The Client’s use of the Services in violation of any applicable laws or regulations, including data protection and privacy laws.
  3. Infringement or misappropriation of a third party’s intellectual property rights due to the Client’s use of the Services.

Macrocosmos will (a) promptly notify the Client in writing of any claim, (b) grant the Client sole control over the defense and settlement of such claim, and (c) provide reasonable assistance, at the Client’s expense, in defense of the claim. The Client may not settle any claim unless it unconditionally releases Macrocosmos of all liability.

9. Term and Termination

9.1 Term
This Agreement commences on the Effective Date and continues until terminated in accordance with the terms herein or any separate schedule or statement of work agreed upon by the parties.

9.2 Termination by Notice
Unless a separate agreement specifies otherwise, either party may terminate this Agreement upon providing written notice to the other party. Such termination will be effective at the end of the calendar month in which notice was given.

9.3 Termination for Cause
Macrocosmos may terminate this Agreement immediately if:

  1. The Client’s actions or omissions entitle Macrocosmos to suspend Services under Section 2;
  2. The Client is in breach of any representation or warranty in this Agreement;
  3. The Client engages in any action placing Macrocosmos at risk under any applicable laws or regulations; or
  4. The Client fails to pay any outstanding fees when due.

9.4 Effects of Termination
Upon termination, any outstanding fees become immediately due and payable. The Client’s license to use the Services ceases, and the Client must stop all use of the Services. Macrocosmos shall not be liable to the Client or any third party for termination of this Agreement.

10. Specific Service Terms

Without derogating from the generality of other provisions in this Agreement, the following terms apply where relevant:

10.1 Proxy Services & Web Scraping Tools

  1. Macrocosmos may offer proxy or web scraping technologies allowing the Client to collect publicly available data.
  2. Macrocosmos reserves the right to terminate or refuse to provide these Services if it determines the Client’s use may violate laws, third-party rights, or platform terms.
  3. The Client is solely responsible for ensuring a lawful basis for data collection and for complying with all privacy and data protection requirements.

10.2 Bittensor Subnets & Decentralized AI Services

  1. Macrocosmos may operate and incentivize network participants (e.g., miners) on various Bittensor subnets.
  2. The Client acknowledges that decentralized networks involve third-party participants not controlled by Macrocosmos and that Macrocosmos is not liable for any actions or omissions of those participants.
  3. The Client must comply with any additional protocols, rules, or guidelines specific to the subnet(s) it interacts with.

10.3 Data Insights & Datasets

  1. Macrocosmos may provide datasets or data insights based on publicly available data or aggregated sources.
  2. The Client acknowledges that data insights do not constitute legal, financial, or professional advice. Any reliance on such insights is at the Client’s own discretion and risk.
  3. Any licensed datasets may be subject to additional terms and conditions. Updates or modifications of datasets will be provided at Macrocosmos’ discretion.

11. Miscellaneous

11.1 Entire Agreement
This Agreement constitutes the entire understanding between the parties with respect to the matters referred to herein and supersedes any prior agreements or understandings.

11.2 Notices
All notices under this Agreement shall be given in writing, by email or other electronic means as specified by the parties. Notices will be deemed given when sent if no bounce-back or undeliverable message is received.

11.3 Class Action Waiver
To the extent not prohibited by law, the Client waives any right to litigate any dispute as a class action, either as a member of a class or as a representative.

11.4 Governing Law & Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of England and Wales, excluding its conflict of law rules. The courts of England and Wales shall have exclusive jurisdiction over the parties regarding any dispute arising out of or related to this Agreement.

11.5 Severability
If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to law, the remaining provisions will remain in full force and effect.

11.6 No Waiver
No failure or delay on the part of any party in exercising any right, power, or remedy hereunder shall operate as a waiver thereof.

11.7 Modifications
Macrocosmos may, at its sole discretion, modify this Agreement, with or without notice, by posting a revised Agreement. The Client’s continued use of the Services following any such modification constitutes acceptance of the revised Agreement.

11.8 Publicity
Macrocosmos may use the Client’s name and/or logo in promotional materials and on Macrocosmos’ website, unless the Client requests in writing not to be included.

BY ACCESSING OR USING MACROCOSMOS’ SERVICES, THE CLIENT ACKNOWLEDGES HAVING READ AND UNDERSTOOD THIS AGREEMENT AND AGREES TO BE BOUND BY ITS TERMS.

2. Acceptable Use Policy

This Acceptable Use Policy (“AUP”) sets out the rules and guidelines for using any of the platforms, technologies, or networks provided by Macrocosmos Ltd. (“Macrocosmos”). By accessing or using Macrocosmos’ services (the “Services”), you agree to comply with this AUP, as well as our Master Service Agreement and any other applicable policies or agreements.

1. Legitimate and Lawful Use

Macrocosmos’ Services are intended for lawful and legitimate purposes only. We strictly prohibit the use of our Services for any illegal, fraudulent, abusive, or otherwise non-compliant activities, and we cooperate fully with law enforcement to investigate any suspected misuse.

2. Prohibited Activities

You shall not use the Macrocosmos Services to:

  1. Access Nonpublic Data Without Authorization
    • Collect or attempt to collect data behind a login or paywall, or any other restricted-access information without explicit permission.
  2. Launch DDoS or Other Attacks
    • Interfere with or disrupt networks, servers, or other infrastructure by means of Denial-of-Service (DoS), Distributed DoS (DDoS), or similar attacks.
  3. Disseminate Spam or Malicious Content
    • Send unsolicited or mass commercial messages (spam), or distribute malware, viruses, spyware, or other malicious software.
  4. Engage in Fraud
    • Conduct ad fraud, click fraud, impersonation, spoofing, phishing, or any deceptive practice intended to mislead or otherwise harm individuals or businesses.
  5. Create Fake or Misleading Content
    • Generate, distribute, or host any content intended to deceive, including fabricated accounts, fake engagement metrics (likes, shares, comments), or false identities.
  6. Automated Ticket Purchasing (“Ticket-Bots”)
    • Use scripts, bots, or automated methods to purchase tickets, bypass usage restrictions, or manipulate availability.
  7. Conduct Illegal or Unlawful Gambling
    • Host or operate lotteries, raffles, or unlicensed gambling activities.
  8. Manipulate Search Engine Results
    • Use fake clicks or other practices to manipulate page rankings or generate artificial traffic (e.g., SEO spam).
  9. Access Classified or Resale Sites for Illicit Purposes
    • Post unauthorized advertisements or engage in fraudulent activities on platforms like Craigslist or other classified/resale websites.
  10. Resell or Sub-License Macrocosmos Services Without Approval
  • Resell, repackage, or otherwise provide Macrocosmos’ Services to third parties without explicit, prior written permission.
  1. Stream Unauthorized Content
  • Use the Services to download, share, or stream copyright-protected materials (e.g., music, videos, images) without proper rights or licenses.
  1. Trade Virtual or Crypto Assets in Violation of Laws
  • Conduct unauthorized or illegal trading of cryptocurrencies, tokens, NFTs, or in-game items/currencies.
  1. Undermine the Law or Violate Third-Party Rights
  • Engage in any activity that breaches applicable laws, regulations, or infringes upon the rights of others (including intellectual property, privacy, and publicity rights).
  1. Other Unlawful or Harmful Purposes
  • Any activity not specifically mentioned but that is illegal, harmful, or in violation of any law or regulation is likewise prohibited.

3. Content Blocking and Restrictions

Macrocosmos proactively monitors and may block certain types of web content or destinations that we deem illegal, harmful, or in violation of our policies. This may include (but is not limited to) adult content, governmental websites under restrictions, or harmful domains. Macrocosmos reserves the right, at its sole discretion and at any time, to update or alter the list of blocked or restricted content.

4. Service Limitations

Macrocosmos may impose limits on the use of the Services to prevent damage or disruption to any third-party systems or services. This may include throttling bandwidth, rate-limiting requests, or implementing other technical controls. Macrocosmos shall not be liable to the Client for any limitations or restrictions applied in good faith to protect the integrity of networks and systems.

5. Reporting Abuse

If you become aware of any misuse or suspicious activity on our network or involving our Services, we encourage you to report it promptly. You can do so by contacting us at [compliance@macrocosmos.com] (or your designated abuse report channel). We review each report and may take appropriate action, which could include investigating the claim, suspending or terminating the offending account, or contacting law enforcement.

6. Enforcement and Updates

6.1 Enforcement
Macrocosmos takes violations of this AUP seriously. Violations may lead to actions including suspension or termination of your account, legal action, or referral to law enforcement authorities.

6.2 Updates
We may update or modify this AUP at any time. Changes are effective when posted on our website or otherwise communicated to you. Your continued use of the Services indicates acceptance of any revised terms.

Thank you for cooperating with this Acceptable Use Policy. Please use Macrocosmos’ Services responsibly.

3. Data Protection Addendum

  1. SCOPE
    a. Macrocosmos Ltd. or its Affiliate (as identified in the Agreement) (“Company”) and Partner (each a “Party”), as defined below, have entered into an Agreement (as defined below) to which this Data Protection Addendum (“Data Protection Addendum” or “DPA”) applies.
    b. If, under the Agreement, the Company Processes Personal Data on behalf of the Partner, the Company shall comply with the terms of this Data Protection Addendum in addition to any other applicable terms of the Agreement.
  2. DEFINITIONS
    Unless otherwise defined in this DPA, all capitalized terms have the meanings set forth in the Agreement.
    a. “Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with a Party.
    b. “Agreement” means the written or electronic contract between the Company and the Partner under which the Company may have access to or otherwise Process Personal Data.
    c. “Approved Jurisdiction” means, as applicable:
    • For the UK: any jurisdiction approved by the UK Secretary of State as providing an adequate level of data protection for personal data originating from the UK.
    • For the EU: any member state of the EEA or any other jurisdiction approved by the European Commission as having an adequate level of data protection (see EU Adequacy Decisions).
      d. “Breach Incident” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal Data transmitted, stored, or otherwise processed.
      e. “Data Protection Laws” means all applicable data protection and privacy legislation in force from time to time in the UK and any other jurisdiction relevant to the processing under this Agreement, including:
    • UK GDPR (the retained EU law version of the General Data Protection Regulation (EU) 2016/679),
    • Data Protection Act 2018 (“DPA 2018”),
    • If applicable, the EU GDPR (Regulation (EU) 2016/679),
    • And any other national/federal or state laws relating to data protection and privacy where Personal Data is processed under this Agreement.
      f. “EEA” means the European Economic Area.
      g. “ICO” means the Information Commissioner’s Office, the UK’s independent regulatory authority established to uphold information rights and data privacy.
      h. “Partner” refers to the legal entity that entered into the Agreement with the Company.
      i. “Personal Data” has the meaning given under applicable Data Protection Laws.
      j. “Process” or “Processing” (and any derivatives of those terms) have the meanings assigned under Data Protection Laws.
      k. “Special Categories of Data” has the meaning given under applicable Data Protection Laws.
  3. DATA PROTECTION AND PRIVACY
    a. Partner’s Representations and Warranties
    i. The Partner represents and warrants that it will, throughout the term of the Agreement, comply with all applicable Data Protection Laws in relation to any Personal Data it provides or makes accessible to the Company.
    ii. The Partner is solely responsible for:
    1. The accuracy, quality, and legality of Personal Data and the means by which the Partner collects Personal Data.
    2. Complying with all necessary transparency and lawfulness requirements (e.g., obtaining valid consents) under applicable Data Protection Laws for the collection and use of Personal Data.
    3. Ensuring that the Partner has the right to transfer or give the Company access to Personal Data in accordance with the Agreement and this DPA.
    4. Ensuring that its instructions for the Processing of Personal Data comply with applicable laws.
      b. Company’s Obligations
      If the Company Processes Personal Data on behalf of the Partner, then the Company shall:
      i. Process on Documented Instructions
      Only Process Personal Data in accordance with the Partner’s documented instructions, including as set out in the Agreement and this DPA, unless otherwise required by law.
      ii. Personnel Reliability & Confidentiality
      Ensure that any persons authorized by the Company to Process Personal Data are subject to appropriate confidentiality obligations and have committed to comply with applicable Data Protection Laws or similar written binding policies.
      iii. Cooperation & Requests
      Assist the Partner in fulfilling its obligations to respond to requests from data subjects (e.g., UK GDPR rights such as access, rectification, erasure, restriction, objection, portability, etc.) and to cooperate with the ICO or any other relevant supervisory authority.
      iv. Breach Incident Notification
      Notify the Partner without undue delay upon becoming aware of a Breach Incident involving Personal Data. The Company shall provide reasonable information to help the Partner meet any obligations to notify affected individuals or the ICO under Data Protection Laws.
      v. Assistance with Compliance
      Provide the Partner with reasonable assistance in:
    5. Handling data subject requests under Data Protection Laws.
    6. Fulfilling privacy-related obligations such as data protection impact assessments (DPIAs) or prior consultations with the ICO or other supervisory authorities.
    7. Meeting data breach notification requirements.
      vi. Use Limitation
      Only Process or use Personal Data in Company systems or facilities to the extent necessary to perform the Company’s obligations under the Agreement.
      vii. Return or Deletion of Data
      Upon termination of the Agreement or upon the Partner’s written request, the Company shall cease Processing Personal Data and securely delete or destroy it (including any copies), unless retention is required by applicable UK law or another relevant legal obligation.
  4. SUBCONTRACTING
    a. General Authorization
    The Partner grants the Company a general authorization to engage sub-processors (“Contractors”) for the Processing of Personal Data, provided such engagement is consistent with this DPA.
    b. Existing Contractors
    The Partner acknowledges and agrees that the Company may continue using Contractors already engaged by the Company as of the effective date of this DPA.
    c. New Contractors
    The Company may appoint new Contractors, provided it gives the Partner at least seven (7) days’ prior notice. The Partner may object to such appointment only if it can demonstrate legitimate, documented reasons relating to the Contractor’s potential non-compliance with Data Protection Laws.
    d. Written Agreements with Contractors
    The Company shall ensure each Contractor is bound by written agreements imposing obligations no less protective than those in this DPA.
    e. Liability
    The Company remains liable to the Partner for any acts or omissions of its Contractors that cause the Company to breach any of its obligations under this DPA.
  5. INTERNATIONAL DATA TRANSFERS
    a. Transfers Outside the UK or EEA
    If the Company Processes Personal Data originating from the UK or the EEA in a jurisdiction that is not an Approved Jurisdiction, the Company shall ensure there is a legally valid transfer mechanism in place (e.g., the UK International Data Transfer Agreement (IDTA), the UK Addendum to the EU Standard Contractual Clauses, or the EU Standard Contractual Clauses if applicable).
    b. Partner as Exporter
    For the purposes of such transfers, the Partner will generally act as the “data exporter,” and the Company (and/or relevant Contractors) will be the “data importer,” unless otherwise specified.
  6. SECURITY STANDARDS
    a. The Company shall implement and maintain appropriate technical and organizational measures to protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to such data. These measures shall include, where relevant and appropriate:
    i. Pseudonymization and encryption of Personal Data.
    ii. Ensuring the ongoing confidentiality, integrity, availability, and resilience of Processing systems.
    iii. The ability to restore the availability of Personal Data in a timely manner if an incident occurs.
    iv. A process for regularly testing and evaluating the effectiveness of security measures.
  7. GENERAL
    a. Rights of Audit and Inspection
    i. The Partner may request reasonable information from the Company to demonstrate compliance with this DPA.
    ii. The Partner (or an independent auditor appointed by the Partner) may conduct an audit or inspection of the Company’s facilities and systems that Process Personal Data, subject to:
    1. At least thirty (30) days’ prior written notice;
    2. The audit being conducted during normal business hours in a manner that minimizes disruption;
    3. Audits occurring no more than once per calendar year unless required by a supervisory authority or triggered by a confirmed breach incident.
      iii. The Company shall cooperate with any such audit or inspection, provided it does not compromise the confidentiality of other Company clients or violate the Company’s obligations under applicable law.

4. Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use (“Terms”), which, together with our Privacy Policy, govern Macrocosmos Ltd.’s (“we,” “us,” or “our”) relationship with you in relation to this website. If you disagree with any part of these Terms, please do not use our website.

  1. Company Information
    • The term “Macrocosmos” or “us” or “we” refers to the owner of the website, Macrocosmos Ltd., with its principal office at 22 Chancery Lane, London, WC2 1LA, United Kingdom. We are incorporated in the United Kingdom with registration number 15583737.
    • The term “you” refers to the user or viewer of our website.
  2. Acceptance of These Terms
    • By accessing or using this website in any way, you agree to these Terms. If you do not agree, you must discontinue your use immediately.
    • We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website after any changes means that you accept those changes.
  3. Website Content
    • The content of the pages on this website is for your general information and use only. It is subject to change without notice.
    • We make no warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose.
    • You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  4. Use of Cookies
    • This website may use cookies to monitor browsing preferences or enhance user experience.
  5. Your Responsibility & Assumption of Risk
    • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
    • It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
  6. Intellectual Property
    • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics.
    • Reproduction is prohibited, other than with our explicit written permission.
    • All trademarks reproduced in this website, which are not the property of or licensed to Macrocosmos, are acknowledged on the website.
  7. Prohibited Use & Unauthorised Access
    • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
    • Any use of this site in violation of these Terms, our Acceptable Use Policy, or any applicable laws is strictly prohibited.
  8. Links to Third-Party Websites
    • From time to time, this website may include links to other websites. These links are provided for your convenience and to provide further information.
    • We do not endorse those website(s) nor are we responsible for the content of the linked website(s). Your use of any linked website is entirely at your own risk.
  9. Disclaimer & Liability
    • To the fullest extent permitted by law, we exclude all liability for any loss or damage arising out of or in connection with your use of this website.
    • Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, or any other liability which cannot be excluded or limited under applicable law.
  10. Governing Law & Jurisdiction
  • Your use of this website and any dispute arising out of or in connection with this website shall be governed by and construed in accordance with the laws of England and Wales (or other relevant jurisdiction).
  • You agree to submit to the exclusive jurisdiction of the courts located in England and Wales (or other relevant jurisdiction) to resolve any legal matter arising from the Terms or your use of this website.
  1. Severability
  • If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
  1. Entire Agreement
  • These Terms, together with our Privacy Policy and any other policies or documents specifically referenced herein, constitute the entire agreement between you and Macrocosmos regarding your use of this website.
  1. Contact Information
  • If you have any questions about these Terms or wish to report any violations, please contact us at:
    • Email: [compliance@macrocosmos.com]
    • Address: Macrocosmos Ltd., 22 Chancery Lane, London, WC2 1LA, United Kingdom

Thank you for visiting Macrocosmos’ website. By continuing to use this website, you acknowledge and agree to these Terms & Conditions.

5. Privacy Policy

1. Introduction

At Macrocosmos (“we,” “us,” or “our”), we operate at the intersection of decentralized AI, data collection, and analytics. Our services often involve data, so we prioritize privacy and compliance with applicable data protection laws, including UK GDPR, EU GDPR, and other relevant regulations.

This Privacy Policy addresses both individuals who actively choose to use our services (as described below) and those whose personal data we may process as part of our operation.

Please feel free to read on for a detailed breakdown of our privacy policy or contact us with any questions regarding our policy or data legislation compliance.

Macrocosmos is the owner of the website macrocosmos.ai ("the Site"), the Macrocosmos software ("the Software") and any accompanying services, features, content, and applications offered by us (collectively referred herein as "the Services"). If applicable to you, by accessing and using the Services, or providing information to us in other formats, you agree and accept the terms of this Privacy Policy as amended from time to time and consent to the collection and use of information in the manner set out in this Privacy Policy. We encourage you to review this Privacy Policy carefully and to periodically refer to it so that you understand it and any subsequent changes made to it. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, PLEASE STOP USING THE SERVICES IMMEDIATELY AND UNINSTALL WHERE RELEVANT.

If you have any questions or concerns, please email us at: [compliance@macrocosmos.com].

2. Who Does This Policy Apply To?

This Privacy Policy applies to:

  1. Users who actively choose to use our products and services (collectively, the “Services”). Data collected from users (“User Data”) is used for a variety of purposes required for the provision of our Services, detailed below.
  2. Individuals whose personal data we may process in connection with those services or as part of our operation (e.g., data collected from public sources or third-party providers).

We may also collect publicly posted personal data from various online sources. Such information may include, in cases, basic contact information, such as name, email and job title (captured within the definition of Public Data, as set out below).

We encourage you to read this entire policy for details on how we handle personal data.

3. Types of Information We Collect

3.1 Non-Personal Information

We collect certain non-identifiable information related to your use of the Services. For example:

  • Technical Data: Browser type, device type, operating system, pages viewed, time spent on pages, access times/dates, etc.
  • Aggregated or Anonymized Data: General usage data that cannot be used to identify an individual user.

3.2 Personal Information

“Personal Information” is information that can identify you or may identify you when combined with other data. Depending on your interactions with us, this may include:

  • Basic Contact Info: Name, email address, phone number, office/home address.
  • Verification or Identity Data: Documents (e.g., driver’s license, passport) required for compliance checks.
  • Account Credentials: Username, password, and similar login details.
  • Payment & Billing Info: Card details, billing address, transaction details.
  • IP Address & Device Identifiers: Used for security, logging, and functionality.
  • Audio or Video Calls: Recorded for compliance, onboarding, or customer support.
  • Publicly Available Data (“Public Data”): Data you or others have made publicly accessible (e.g., social media profiles).

We may also collect data from third-party services (e.g., “Sign in with Google,” social network logins), which can provide us with profile information such as your username, profile picture, or preferences. We treat any such linked data as Personal Information for as long as the linkage exists.

4. Legal Basis for Processing

We only process personal data if we have a lawful basis to do so, which may include:

  • Consent: You have consented to data processing for a specific purpose.
  • Performance of a Contract: Processing necessary to provide the Services you request.
  • Legal Obligations: Compliance with anti-fraud regulations, Know Your Customer (KYC) rules, or other legal requirements.
  • Legitimate Interests: Service improvements, fraud detection, or network security, balanced against your rights and freedoms.

5. How We Use Your Information

We use User Data for the following purposes:

  1. Operate and Provide the Services
    • Set up and manage user accounts, authenticate credentials, and enable key platform functionality.
  2. Communicate with You
    • Respond to inquiries, provide support, or send product updates and marketing (where legally permitted).
  3. Analytics and Research
    • Conduct statistical analysis to refine existing products and develop new solutions.
  4. Compliance and Regulatory Requirements
    • Verify user identity, comply with internal policies (e.g., KYC), and cooperate with law enforcement or regulatory authorities as needed.
  5. Public Data Usage
    • If we gather data from public sources, we may use it to confirm identities, enhance product features, or combine it with other data for analytics, in accordance with applicable law.

6. Information We Share

6.1 No Sale of User Data

We do not sell User Data to third parties. We may share Public Data with our users in order to provide our Services.

6.2 Sharing with Partners and Service Providers

We may share personal data with trusted partners or third-party service providers (e.g., hosting platforms, payment processors, analytics tools) solely to help us operate, maintain, or improve the Services.

6.3 Affiliates and Subsidiaries

We may share personal data with our affiliates or subsidiaries to support infrastructure, development, or compliance needs, as appropriate.

6.4 Compliance and Security

We may disclose personal data if we believe in good faith that such disclosure is necessary to:

  1. Comply with applicable laws, regulations, or court orders.
  2. Detect, prevent, or address fraud, security issues, or policy violations.
  3. Protect the rights, property, or safety of Macrocosmos, our users, or the public.

6.5 IP Address Disclosure

We do not disclose your IP address to other customers. However, if you participate in decentralized networks or AI training sets, your IP address may be visible in logs or transactions by other participants, depending on the technology’s architecture.

7. International Data Transfers

We are a UK-based company but may process data globally. If your data is transferred outside the UK or EEA, we rely on:

  • Adequacy decisions (where the destination country has an equivalent level of data protection).
  • Appropriate safeguards (e.g., Standard Contractual Clauses, International Data Transfer Agreements) to ensure ongoing protection of your personal data.

8. Security & Confidentiality

We implement industry-standard security measures to safeguard personal data against unauthorized access or misuse, including:

  • Encryption (in transit and at rest, where feasible).
  • Strict access controls and confidentiality obligations for staff.
  • Regular auditing and updates to security practices.

No method of data transmission or storage is completely secure. If you suspect a data breach, please contact us immediately at [compliance@macrocosmos.com].

9. Your Rights and Choices

9.1 Updating or Deleting Your Information

You may request to update, correct, or delete your personal data by contacting [compliance@macrocosmos.com]. We may need to verify your identity before completing your request.

9.2 European & UK Residents

If you reside in the UK or EEA, you may have specific rights under the UK GDPR or EU GDPR, such as:

  • Access: Request a copy of personal data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure (“Right to be Forgotten”): Delete personal data in certain circumstances.
  • Restriction: Suspend processing of certain data.
  • Objection: Object to our processing based on legitimate interests or for direct marketing.
  • Portability: Request a copy of your data in a structured, machine-readable format.

9.3 Other Jurisdictions

Your local laws may grant you similar or additional rights, which we will respect to the extent they apply.

10. Data Retention

We retain personal data for as long as necessary to:

  1. Provide the Services or fulfill the purpose for which it was collected.
  2. Comply with legal obligations (e.g., auditing, record-keeping).
  3. Resolve disputes and enforce agreements.

We periodically review our data holdings and securely delete or anonymize data when it is no longer required.

11. Information Warranty Disclaimer

While we strive for accuracy and reliability, we cannot guarantee the completeness, correctness, or security of the data we handle. This policy only governs our own data collection and processing practices; third-party websites or services you access through our platform have their own policies.

12. Change of Ownership

In the event of a merger, acquisition, or other change of ownership (including bankruptcy or insolvency), we may transfer personal data to the new owner, subject to the same privacy commitments outlined here.

13. Changes to This Privacy Policy

We may update this Privacy Policy as needed. The “Last Updated” date indicates the latest revision. If we make significant changes, we will provide a prominent notice (e.g., on our website) before or upon them taking effect. Your continued use of our Services after any changes indicates acceptance of the revised policy.

14. Contact Us

If you have concerns about how we handle your personal data or if you believe your privacy rights have been violated, please contact us at:

Email: [compliance@macrocosmos.com]
Address: Macrocosmos Ltd., 22 Chancery Lane, London, WC2 1LA, United Kingdom

We will strive to address your inquiry promptly. If you are in the UK or EEA and feel we have not resolved your concern satisfactorily, you may contact your local data protection authority or the Information Commissioner’s Office (ICO) in the UK.

Thank you for reading our Privacy Policy. By using Macrocosmos’ Services, you acknowledge that you understand and accept our data practices.